If your account got verified, a user would see your name in the profile. Fill in the WhatsApp form to get a business account or connect an already existing one to Edna. Use your unique link in the integration settings to sign up for Edna.ģ. Sign up for Dashly and find WhatsApp integration.Ģ. To set up WhatsApp integration, you need to:ġ. Leave notes for other operators right in the chat.All operators will have access to the whole chat history. Route conversations to different operators.To leave communication from their personal number behind and have all dialogs via the company’s account.With WhatsApp, your operators will be able: Analyze operators’ response time, workload, and the most frequent questions with dialogs analytics.If a manager leaves the company, you can limit their access to Dashly, and you won’t lose your contact base.

Save all clients’ contacts and chat history.

Manage access and control the speed and quality of operators’ responses.

With the WhatsApp Business solution, you can: The service includes the WhatsApp integration powered by Edna, an official partner. Let’s consider the WhatsApp installation in Dashly’s example. The data was taken from official websites and reviews services Messengers, CRMs, and socials integrationsīusiness: $249/month (12,000 messages/day) Which providers have the WhatsApp API integration Official API installation is more pricey than the app, but the API version will give you more opportunities and reduce the risks. However, most companies use WhatsApp providers. Only partners can set up WhatsApp API for business directly. How to get WhatsApp Business API and How Much It Costs

to set up quick replies on FAQ and save your team’s time for more specific requests.

to set up a chatbot capture and convert leads into buyers.

to assign clients’ requests to a few managers simultaneously.

to warn about product updates and technical issues.

to inform your customers about discounts and special offers.

There are two main options to set up WhatsApp Business for your company: WhatsApp Business API and WhatsApp Business App.Īctivating WhatsApp Business API, you integrate WhatsApp with your live chat, CRM, and other marketing tools. After activation of a WhatsApp business account, your sales managers, marketers, and support team will be able to talk to your customers and send bulk messages. WhatsApp Business is a solution that will help you integrate WhatsApp into a live chat on your website or into your CRM system. It’s no surprise that so many companies, from huge international corporations to regional retailers, prefer using WhatsApp for business. As a result, WhatsApp became the third most popular social network globally, after Facebook and YouTube. In 2021 the number of monthly active WhatsApp users reached 2 billion, overtaking Facebook Messenger and WeChat with 1.3 and 1.2 users.

what is the difference between WhatsApp Business API and WhatsApp Business App is.

how to send bulk messages and not get banned for it.

how to use WhatsApp Business for marketing.how to set it up and how much it will cost you.what WhatsApp Business is and what you can use it for.In this ultimate guide to WhatsApp for business, you’ll learn: So if you still don’t use it to communicate with your customers, it’s high time to start. WhatsApp has been the most popular messenger in the world for many years. It allows them to stay in constant contact with their clients within messengers their client prefers. Nowadays, many companies try to integrate as many messengers with their live chat as possible.

Whatsapp business use